Avoiding conflicting shifts can be complex, with adverse consequences for your staff and business. If you are shift planning and rostering manually, not only is this an extremely time-consuming job, it also has a high potential for error.
Shift planning across multiple workplace sites
If your organisation has multiple locations and venues, it’s likely some employees will work across numerous sites. When planning a roster manually, it’s vital to have a comprehensive overview of your entire workforce. If you’ve assigned conflicting shifts across several locations for an employee, then this could cause the nightmare scenario of a domino effect on other stores, resulting from this error. I.e. one error can result in many more.
The following is a number of easy ways to avoid assigning conflicting shifts to an employee:
Getting your roster reviewed – Well in advance
A good way to double check that your roster is correct is to allow your employees to review it – well ahead of their allocated shift. They will cast a much keener eye over their specific shifts. This will make it easier to spot mistakes and resolve them before they become an issue. Employee Self Service (ESS) allows your staff to view their shifts in advance, as well as request leave and hours worked which will in turn boost communication and engagement.
Night shift patterns
If someone has just finished a night shift and then is immediately assigned to a day shift, by mistake, this could lead to several unfortunate scenarios. The first being that the day shift will be short one person. Or if the person does end up working that day, your organisation may be in breach of labour laws. Not to mention the impact on the employee in terms of fatigue. And if operating machinery there is always the extra physical danger of the fatigued employee and the other employees on that shift. Be sure to avoid causing fatigue in your members of staff by adhering to a regular night or day shift pattern.
Automate your scheduling
An automated scheduling assistant can ensure that you don’t cause staff fatigue, remain compliant to labour laws and roster employees with the appropriate skillset. With an automated workforce management solution, you can plan shifts across multiple locations and get real-time alerts when shift clashes occur. Your employees can also easily notify you if they can’t work a shift via the Employee Self Service mobile application.